Thursday, May 17, 2012

READ: The Power of Empathy

I had a painful, but poignant phone conversation earlier this week with my wife Michelle. She shared some challenges with me in a vulnerable and passionate way. As I started to give her some of my “helpful advice” (as I often do – being a man, as well as an author, speaker, and coach, I’m fairly well trained at giving advice), she stopped me and said, “Can’t you just give me empathy for me? That’s what I really need right now. Once I feel your empathy, I can hear your feedback.”

Her comment stopped me in my tracks. I got defensive and began to justify myself – arguing that I did, indeed, have a lot of empathy and that she should be more open to my feedback. Needless to say, my defensiveness (and subsequent arrogance and self righteousness) didn’t help things, and the conversation got worse before it got better, which it eventually did.

Michelle’s feedback, however, registered with me at a very deep level. Although I “understand” the importance of empathy, teach it to others through my work, and have the capacity to experience and express a great deal of empathy with people around me, it’s sometimes difficult for me to have empathy for the people closest to me, including myself, especially recently. Maybe you can relate?

Empathy can be tricky, particularly when we have an emotional connection (or attachment) to the people or situation involved (which we almost always do). It’s also challenging to feel empathy when we feel threatened, stressed, or emotionally triggered (all of which we can experience a lot, especially with those who mean the most to us). And, empathy is sometimes misunderstood.

Empathy is NOT:
- Sympathy
- Pity
- Agreement
- Commiseration
- Endorsement

Simply put, empathy is getting into another person’s world and connecting with them both emotionally and compassionately. We don’t have to agree with them or fully understand them to be able to empathize. We don’t even need to be able to relate to what they are experiencing specifically (although that can help). We just need to be present, connect with them where they are, and acknowledge what they’re experiencing. Empathy for ourselves, while different contextually, actually functions the exact same way, simply turned inward.

The problem is that we often allow our egos, opinions, and judgments to get in the way of our ability to experience and express empathy. If I agree with someone completely, can totally relate to them, and see things exactly as they do, it’s quite easy for me to empathize with them.

However, if I don’t agree, can’t relate, have a very different take on the situation or actually think how they’re reacting to things is potentially harmful for them and others, it’s often very hard for me to be empathetic towards them and I also worry that my expression of empathy could come across as agreement or endorsement.

While it can be challenging, the power of empathy is essential to the health and success of our relationships and lives. It is a key element to our own emotional intelligence and well being. With the people closest to us, including ourselves, and the issues that mean the most to us, empathy is even more critical, but often more difficult for us to experience and express.

Here are a few things to remember and practice to enhance your capacity for empathy:

1) Ask yourself where empathy is missing. Take inventory of your life and relationships and notice where empathy may be wanted, needed, or simply missing. As you identify situations, relationships, and personal matters that could use an increased amount of empathy, make a commitment to yourself to bring less judgment and more compassion to them.

2) Reach out to people in your life. As you identify specific situations and relationships where you could bring more empathy, reach out to the people involved and let them know. There may be an apology to give, an acknowledgement to make, or simply an admission that you want to bring more empathy and compassion (and less judgment, advice, self righteousness, etc) to your relationship. Start working to do that with the most important people in your life.

3) Ask how people are feeling and really listen to what they say. One of the best ways we can express empathy towards others is through our curiosity and listening. When people feel heard, seen, and emotionally understood, they often relax, open up, and feel supported. Asking people how they truly feel, what’s really going on in their world, AND listening to how they respond (without judgment) are some of the best things we can do to express our empathy for the people around us.

All of these things also hold true with regard to having empathy and compassion for ourselves, which is essential in this process. Like most things in life, we can’t give away what we don’t already have ourselves. Self empathy is the foundation.

Everyone on the planet, including us, is almost always doing the very best they can in each moment. We’re all just dealing with the joy, pain, growth, challenge, and more of being human. Remembering this allows us to cut ourselves and others some loving slack, and engage in life, in our relationships, and with ourselves with a deep sense of respect, reverence, and, ultimately, empathy.

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Will You Still Love Me If…

September 23, 2011 by  
Filed under •-Feature, Family & Relationships

Over the past few months I’ve been looking at the phenomenon of approval seeking that exists in my life and my relationships. My mother’s death has brought up an intense mix of emotions and reflections. Like most people, my mom was a fundamental source of love for me, especially early in my life. As such, I learned various ways, from quite a young age, to gain her approval. Although this evolved over time and I outgrew certain aspects of approval seeking from my mom specifically, I realize now that I was much more attached to her approval, even as an adult, than I thought I was.

The irony is that this had very little to do with my mother herself. While she did have strong opinions, like most of us, and she and I dealt with our fair share of conflicts and challenges in our relationship, I never questioned her love, commitment, and loyalty to me. Much of the “conditionality” in our relationship (i.e. me thinking I had to be a certain way to be loved and accepted) was self imposed. As I’ve looked at this more deeply in the recent months, I realize this is also true in just about all of the relationships in my life – family, friends, clients, and more.

I read a great book a number of years ago written by my friend, mentor, and counselor of seventeen years, Chris Andersonn, called Will You Still Love Me if I Don’t Win? This book was written specifically for parents of young athletes, but has a much wider and broader message about both parenting and life – it’s really about how much pressure most of us feel as kids (and then throughout our lives) to perform for our parents and others.

This pressure to perform and to “live up to other people’s expectations” creates an enormous amount of stress in our lives. Clearly there are healthy expectations and positive forms of accountability that benefit us (i.e. when people around us expect excellence, integrity, kindness, success, and more which can, in fact, influence us in a positive way). However, more often than not, we place a great deal of pressure on ourselves to act, look, and “perform” in specific ways that we believe we “have” to in order to receive the love, acceptance, and approval we want (or sometimes feel we need) from others.

Consciously or unconsciously we tend to ask ourselves questions like, “Will you still love me if…”

- I tell you how I really feel
- I gain weight or my physical appearance changes
- I change jobs or careers
- I don’t succeed or produce specific results
- I disagree with you about important/sensitive stuff
- I don’t live up to your standards/expectations
- I want to alter or renegotiate the nature of our relationship

These and many other questions like them create an intense dynamic of pressure in our lives and relationships. And in many cases, like I’ve recently realized with my mom, we create most of this pressure ourselves. Often the place where unconditional love is lacking most significantly is within us. We have a tendency to be quite hard on ourselves and to have lots of conditions in place for our own approval. This demand for perfection is always a set up for a failure.

What if we let go of our conditions and just loved and accepted ourselves and others exactly the way we and they are right now? Acceptance isn’t about resignation, it’s about freedom, peace, and appreciation. When we practice unconditional love and acceptance it doesn’t mean that everything is “perfect” or that things can’t or won’t change in a positive way. However, love and acceptance are about appreciating the way things are and trusting that we and other people are “good enough”.

Seeking the approval of others is something most of us learn to do early in life and is actually a natural, normal, and healthy aspect of our growth as human beings. However, as we evolve, seeking approval not only becomes problematic, but can be quite damaging if we don’t consciously pay attention to it and ultimately alter it.

Here are three things you can do to loosen the grip of approval seeking:

Notice – Pay attention to your approval seeking tendencies. In what relationships and situations does this show up most often for you? Like most things in life, change starts with awareness, so noticing when, how, and what specifically it is that you do or say (in your head or out loud) in terms of seeking approval is the first step.

Share – Talk about this with the specific people in your life it impacts the most – your significant other, your family, your friends, your co-workers, your boss, your clients, and more. Because much of this stuff is self imposed, when we start talking about it we often realize that we’re putting a lot of pressure on ourselves, in many cases unnecessarily. In other cases there may be some unspoken dynamics in place that can be altered by having honest and vulnerable conversations. Either way, talking about it will almost always help alter things in a positive way.

Give To Yourself – Give yourself that which you are seeking, which in most cases is love and acceptance. The source of much of our pain and suffering, as well as our joy and happiness is us. So often we’re looking for others to give to us that which we need to give to ourselves. When we love and approve of ourselves, two important things happen. First of all, we become less needy of the approval of others. Second, because we are giving it to ourselves and aren’t as needy of it from others, we often get even more love and acceptance from those around us.

While this may seem simple and straight forward, it can be tricky for many of us as our patterns of approval seeking began before we had language and at a time in our lives that we can’t even access with conscious memory. As we do this important internal work, it’s essential that we’re gentle, kind, and compassionate with ourselves. And, when we remember that the love, acceptance, and approval we’re truly seeking is our own, we’re reminded that the answer is right inside of us, like it almost always is.

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Focus on What Truly Matters

Over the past few months I’ve been thinking a lot about what truly matters. My mom’s diagnosis, illness, and death have caused me to stop, question, and look more deeply at the things and people in my life that are important. Through the pain and challenge of this experience, I’ve also been grateful for the perspective and awareness it has opened up.

What I’ve noticed is that, sadly, I don’t focus on what and who truly matters to me as much as I’d like. I tend to get distracted by fears, ego-obsessions, drama (in my own life and in the world), ambitions, and all sorts of survival instincts and emotional reactions. While I understand and have empathy for the fact that this is all part of being human, I also recognize that when I get distracted like this, I’m not able to fully engage in the most important activities, relationships, and situations in my life. Maybe you can relate?

Why do we get so distracted in our lives? Why does it sometimes take illness, crisis, injury, tragedy, or even death to wake us up and get our attention?

First of all, I think we clutter up our lives with too much “stuff.” We’re too busy, over-committed, and information obsessed. Our to-do lists are too long and we run around trying to “keep up” or be “important,” and in the process stress ourselves out to no end. Even though many of us, myself included, often complain (out loud or just in our heads) that we can’t do anything about this – based on the nature of life today, technology and communication devices, and/or the responsibilities of our lives, families, and jobs – most of us have more of a say over our schedules, how much we engage in electronic communication, and the amount of “stuff” we clutter into our lives. Much of this distracts us from what’s most important.

Second of all, it actually can be scary to focus on what truly matters. Some of the most important people, activities, and aspects of our lives are things that may seem “unimportant” to those around us. These things may or may not have anything to do with our careers, taking care of our families, and may not even be things that other people like, understand, or agree with. Even if they are, sadly, it’s often easier to just watch TV, disengage, and merely react to what’s going on around us than it is to engage in the things we value most.

Finally, we may not know what’s most important to us or at least have some internal conflict about what “should” be. Whether it’s our lack of clarity or it’s this phenomenon of “should-ing” all over ourselves (or maybe a bit of both), focusing on what truly matters to us can be more tricky than it seems on the surface. With so many conflicting beliefs, ideas, and agendas (within us and around us), it’s not always easy to know with certainty what matters most to us. And, even if we do, it can take a good deal courage, commitment, and perspective to live our life in alignment with this on a regular basis.

While these and other “reasons” make sense, not focusing on what matters most to us has a real (and often negative) impact on our life, our work, and everyone around us. We end up living our life in a way that is out of integrity with who we really are, which causes stress, dissatisfaction, and missed opportunities and experiences.

What if we did focus on what truly matters in our life all the time – not simply because we experience a wakeup call, crisis, or major life change – but because we choose to in a pro-active way? What would your life look like if you let go of some of your biggest distractions, the often meaningless worries and stresses that take your attention, and actually put more focus on the people and things that are most important to you?

Here’s an exercise you can do now (and any time in the future) to both take inventory of where you are in this process and also to get you more in alignment with what truly matters.

1) Make a list of the most important aspects of your life. You can either write this list down on a piece of paper or in your journal (ideal) or simply make a mental list. These “aspects” will vary depending on your life, interests, priorities, etc. For most people, however, they tend to be things like family, personal/spiritual growth, health, career success/fulfillment, making a difference in the world, fun, money, friends/community, travel, adventure, creativity, home, and more. While you don’t need to rank them necessarily, thinking of these things with some priority can be helpful.

2) Make a list of the things you spend most of your time doing and thinking about. Take inventory of your day today (as well as the past few days, weeks, and months) and make a list (in writing or in your head) of where you spend your time and attention. Tell the truth, even if you aren’t proud of some of the activities or thoughts that get a lot of your focus. With this list it’s important to rank them in some way – so that you’re clear about which activities, thoughts, relationships, and more get your attention specifically, and how much you devote to each of them.

3) Compare the two lists and see how you can get them even more aligned. As you compare these two lists, if you’re anything like me – you may notice that they’re quite different. Often what we say is most important to us isn’t the same as where we devote much of our time, energy, and thought. Without judging yourself, tell the truth about where there are differences in these two lists and spend some time inquiring into why this is the case. And, as you think about this, ask yourself how you can create more alignment with these two lists. In other words, be more conscious and do whatever you can to focus more on what truly matters to you!

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Embrace Death, Live Life

My mom, Lois Dempsey Robbins, was diagnosed with stage four lung cancer in early March. The disease spread very quickly and on June 13th, she passed away. I was honored and grateful to be with her through her dying process. It was both horrible and beautiful at the same time.

My mom’s physical pain and deterioration, realizing that she was going to die and that at thirty-seven years old I would be without either of my parents (my dad died almost ten years ago), and knowing that my girls would grow up without their grandma (who absolutely adored them), were some of the most difficult parts of the experience.

However, the closeness, family connection, deep conversations, healing, insights, love, forgiveness, and support have been some of the most wonderful aspects of all of this – while she was sick, as she was dying, and in the past month or so since her death.

Four of the most intimate and sacred experiences of my life have been the births of our two girls and the deaths of each of my parents. I’m grateful and honored to have been able to experience all four of these magical moments live and in person. Although the emotions of the births and the deaths were quite different, the level of intimacy, sacredness, and profundity were of similar impact and depth for me.

I’m deeply engaged in my grief process right now – doing my best to stay present in the midst of the intense and contradictory thoughts and feelings I’ve been experiencing. While I’ve been feeling sadness and pain, I also feel a lot of love and appreciation – both for my mother’s life and all she taught me, and for the experience of being with her through her death.

Death teaches us so much about life and about ourselves, even though it can be very difficult to comprehend and experience – especially when the person dying is someone very close to us. As a culture we don’t really talk about it, deal with it, or face it in an authentic way. It often seems too scary, mysterious, personal, loaded, heavy, emotional, tragic, andmore.

What if we embraced death – our own and that of those around us – in a real, vulnerable, and genuine way? What if we lived life more aware of the fact that everyone around us, including ourselves, has a limited amount of time here on earth?

Embracing death consciously alters our experience of ourselves, others, and life in a fundamental and transformational way. It allows us to remember what truly matters and to put things in a healthy and empowering perspective. Doing this is much better for us than spending and wasting our time worrying, complaining, and surviving the circumstances, situations, and dramas of our lives, isn’t it?

One of the most profound things my mom said a few weeks before she died was, “I want people to know that they don’t have to suffer through this.” As the end was getting closer, my mom’s awareness, insight, and desire to share her wisdom increased and it was beautiful.

Below are some of the key lessons I learned from her as she began to embrace death in the final days and weeks of her life. These are simple (although not easy) reminders for each of us about how to live life more fully:

1. Express Yourself – Say what you have to say, don’t hold things back. As my mom got closer to death, she began to express herself with a deeper level of authenticity and transparency. We had conversations about things we’d never talked about and she opened up in ways that were both liberating and inspiring. Too often in life we hold back, keep secrets, and don’t share what’s real – based on our fear of rejection, judgment, and alienation. Expressing ourselves is about letting go of our limiting filters and living life “out loud.”

2. Forgive – My mom and I come from a long line of grudge holders. Like me, she could hold a grudge with the best of ‘em. I watched as she began to both consciously and unconsciously let go of her grudges and resentments, both big and small. It was if she was saying, “Who cares?” When you only have a few months (or weeks) to live, the idea that “Life’s too short,” becomes more than a bumper sticker or a catch phrase, it’s a reality. And, with this reality, the natural thing for us to do is to forgive those around us, and ourselves.

3. Live With Passion – Going for it, being bold, and living our lives with a genuine sense of passion is so important. However, it’s easy to get caught up in our concerns or to worry what other people will think about us. My mom, who was a pretty passionate woman throughout her life, began to live with a deeper level of passion, even as her body was deteriorating. In her final days and weeks, she engaged everyone in conversation, talked about what she was passionate about, shared grandiose ideas, and let go of many of her concerns about the opinions of others. It was amazing and such a great model and reminder of the importance of passion.

4. Acknowledge Others – At one point about a month or so before my mom died she said to me, “It’s so important to appreciate people…I don’t know why I haven’t done more of that in my life.” Even in the midst of all she was going through and dealing with (pain, discomfort, medication, treatment, and the reality that her life was coming to an end), she went out of her way to let people know what she appreciated about them – and people shared their appreciation with her as well. My friend Janae set up a “joy line” for people to call and leave voice messages for my mom in her final days. We got close to fifty of the most beautiful messages, all expressing love and appreciation for my mom – most of which we were able to play for her before she passed away. Appreciation is the greatest gift we can give to others – and, we don’t have to wait until we’re dying to do it or until someone else is dying to let them know!

5. Surrender – While my mom clearly wasn’t happy about dying, didn’t want to leave us or her granddaughters, and felt like she had more to do on this earth, something happened about a month and a half before she died that was truly remarkable – she surrendered. For my mom, who had a very strong will and was a “fighter” by nature, this probably wasn’t easy. However, watching her surrender to what was happening and embrace the process of dying was truly inspirational and life-altering for those of us around her and for her as well. So much of the beauty, healing, and transformation that occurred for her and for us during her dying process was a function of surrendering. Surrendering isn’t about giving up, giving in, or selling out, it’s about making peace what is and choosing to embrace life (and in this case death) as it shows up. Our ability (or inability) to surrender in life is directly related to the amount of peace and fulfillment we experience.

My mom taught me and all of us that even in the face of death, it is possible to experience joy – what a gift and a great lesson and legacy to leave behind. And, as each of us consciously choose to embrace the reality of death in our lives, we can liberate ourselves from needless suffering, worry, and fear – and in the process experience a deeper level of peace and fulfillment.

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The Magic and Mystery of Death


In the past few weeks, two important people in my life suddenly passed away. These deaths have been shocking, sad, and painful for me. And, in the midst of sadness I’ve once again been reminded of the mystery and magic that I often experience when someone close to me dies.

I find death so mysterious because it doesn’t make much rational sense and often seems so random and unfair. I also find it frustrating that we don’t do a very good job in our culture of talking about, dealing with, or embracing death. It’s seen by most of us as a universally “bad” thing – awful, tragic, painful, hard, and negative in most cases. While all of these things can be and often are true for us about death, especially when the person who dies is someone we love and care about and/or happens to be someone we consider “too young to die,” there is so much more to it than just this.

As I’ve also experienced these past few weeks and at many other times in my life, there can be a great deal of magic, beauty, and joy that comes from death. Due to the fact that we often avoid it, don’t want to talk about it, or would rather not deal with it (unless we are forced to do so) – we miss out on the magical and positive aspects of death and in doing so we aren’t able to live our lives as deeply and with as much freedom as we could if we embraced death more fully.

Why we avoid dealing with death

There are many reasons we avoid dealing with or even talking about death. From what I’ve seen and experienced, here are some of the main reasons:

  • It can be very painful, sad, and scary
  • We often aren’t taught or encouraged to really deal with it – just to simply follow the “rules” and rituals of our family, religion, or community in order to get through it
  • We don’t know what to say, how to react, and don’t want to upset people
  • It can be overwhelming for many of us to consider our own death, or the deaths of those close to us
  • We aren’t comfortable experiencing or expressing some of the intense emotions that show up for us around death
  • Our culture is so obsessed with youth, beauty, and production (in a superficial sense), death is often seen as the ultimate “failure” – the complete absence of beauty, health, and productivity
  • It challenges us to question life, reality, and our core beliefs at the deepest level

For these and many other reasons, death is one of the biggest “taboo” subjects in our culture and remains in the “darkness” of our own lives on a personal level. Sadly, not dealing with, talking about, or facing death in a real way creates a deep level of disconnection, fear, and a lack of authenticity in our lives and relationships.

The magic of death

What if we embraced death, talked about it, or shared our thoughts, feelings, questions, concerns, and more about it with the people around us? While for some of us this may seem uncomfortable, undesirable, or even a little weird – think how liberating it would be and is when we’re willing to face death directly.

One of the highlights of my life was being in the room with my father and holding his hand when he took his last breath about 10 years ago. It was incredibly sad, but at the same time deeply intimate, personal, and beautiful. He was there when I came into the world and I got to be there when he left. And, by facing death in a direct way – we can learn so much about life and ourselves, as I did when my dad died. As one of my mentors said to me years ago, “Mike, if you live your life each day more aware of your own death, you will live very differently.” This is true for all of us.

There are so many beautiful lessons that death teaches us, even in the midst of the pain, loss, confusion, anger, fear and more. When we’re willing to embrace death and remember that everyone and everything in physical form will eventually die, we’re reminded to:

  • Appreciate ourselves, each other, and life – RIGHT NOW
  • Let go of our attachment to other people’s opinions, our obsession with appearances, and our self consciousness about many superficial aspects of our lives
  • Connect to others in a deep, intimate, and vulnerable way
  • Speak up, go for what we truly want, and live in the present moment
  • Be grateful for what we have and for life as it is, not “someday” when things work out perfectly (which never happens anyway)

Death can be one of the greatest teachers for us in life – but not if we spend most of our time avoiding it because it can be painful, scary, or uncomfortable. Take a moment right now to think about some of the important people who have died in your life. What did you learn from them both through their life and their death? What gifts have you been given in the form of tragedy in your life? How could embracing death more fully impact your life in a positive and important way?

As we consider these and other questions about death, it’s obvious that the answers aren’t simple and easy…neither is life. However, when we’re willing to engage, embrace, and deal with death (and life) with a true sense of empathy, passion, and authenticity – we’re able to not only “make it,” but to actually learn, grow, and thrive – regardless of the circumstances and even in the face of death.

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